![]() If you purchase AppleCare, that extends it for another two years. If in doubt (perhaps the problem is with Apple’s printing software rather than the Canon printer), you can always let the Genius sort out whom to ask for help.Īpple products generally come with a one-year warranty. ![]() ![]() If you know your problem is with Adobe Photoshop or a Canon printer, for example, you’re usually better off contacting the makers of those products than dealing with the Genius Bar. Geniuses are less likely to help-and may even refuse to do so-with problems involving third-party hardware and software. Not surprisingly, the Genius Bar is best suited for problems with Apple products. Here are a few suggestions for getting good results: 1. In either case, the time has arrived for a trip to the Genius Bar. More rarely, you might have a software problem that you can’t figure out, despite your best efforts. This can easily happen if your Mac’s problem lies with its hardware-in most cases, you can’t do those repairs yourself. If you work your way through the quick fixes and my other troubleshooting suggestions without success, you’ll exhaust your patience.
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